Testimonials


"Mair Jensen Blair has been using the ConveyMaster/HotDocs program for a number of years and are quite happy with it. The fact that it can be customized is a definite plus. The program is easy to use and flexible. I find it easy to make minor changes or customize certain documents and Fran Brooks is readily available & very helpful in looking after more complicated or major changes to the program. Depending on the nature of the change required, this can often be easily done following her instructions over the phone or if more complex, can be done via email & attachments. ConveyMaster keeps up with current trends, making changes to the program as these changes take place, a prime example being increased use of the internet & the resultant electronic filing. We are aware of other conveyance programs, have looked at them and to date haven't seen anything that would tempt us to change."

Gwen Boggiss
Administrator
Mair Jensen Blair Lawyers

"I am a senior conveyancer with over 25 years experience and have been using the ConveyMaster program continuously for the last 15 years at the last 3 different legal offices I have worked at. When job searching for my current job I specifically researched offices that already had the ConveyMaster program as my first choices of places to work.

The office I currently work at specifically purchased the ConveyMaster HotDocs program when they hired me after learning about the program through me and after a demonstration provided by the program administrator, Fran Brooks, as they wanted to upgrade to a better program and be able to easily E-file documents

I can't imagine working with any other program, it is so user friendly and allows for multiple scenarios with numerous Vendors, Purchasers, payouts, etc. The answer file steps you through every question and provides prompts to help you. Once you complete your answers your documents are fully completed.

I am extremely fussy and detail oriented so I am easily able to make modifications on my own to the master files and anything that is beyond my programming level, Fran is always available to help me and will set-up a Go To Meeting to walk me through anything I need help with. She has also consequently taught me a lot of computer skills.

I can't say enough good things about this program and would recommend it to anyone."

Lorraine

Campbell Froh May & Rice


"A reputable company is a company that is committed to making “a dream succeed”. To succeed in an ever-changing economy one of the keys is “service”. Without having the personnel who care and are willing to go that extra step, the dream may not be fulfilled.

Our firm has used ConveyMaster for approximately 10 years and find it very user friendly and in addition, the support service makes the program a success My calls for assistance are usually returned that same day and my questions are answered clearly. My calls are important to me and in turn to those who support ConveyMaster.

Would I recommend ConveyMaster to other law firms? I have and I will continue to do so."

Dorene
Pushor Mitchell



"I was at one time, going on 18 years now, one of those conveyancers who insisted that no machine or software program could work a file as well as I could by manually typing each and every document. In 1992, against my better wishes, and with me balking the whole way, I was convinced that the time had come to purchase and install a real estate software program. I really can't remember now how it came to be R & D Systems Auditing Inc. and their ConveyMaster program that became the selected software, but it matters not, as to this day I have never regretted the decision. In the early years, an office visit was required to install software and they made the trip to my office to assist with the installation and teaching process to a very reluctant conveyancer. That day is still so very clear to me. I hated every step of the process, I found what I thought were very obvious errors, I didn't like the wording of the documents, I was sure I'd never get through even one file per week let alone numerous files per day. Fran and the R & D Systems Auditing Inc. staff persisted. They always very patiently explained every step clearly (and very often more than one time!), never once ridiculed my obvious greenhorn questions and were always available for technical assistance at a moments notice whether it be during business hours, evenings or weekends. Updates to software are provided to me often and regularly as required by mortgagee, government and land title office authorities. At anytime I know I can call on Fran Brooks and Systems Auditing Inc. staff to help me continue to be an effective and knowledgeable conveyancer. "To this day, the above testimonial still applies."

Rene Chambers
Chambers & Company



"You recently asked how I felt about the service we have received from you with ConveyMaster. Well, that takes me back twelve years.I began my notary practice January 1, 1994, in Ladner. In preparation for the installation ofcomputers, I asked another notary friend her opinion on conveyancing software. She hadresearched the available programs and felt ConveyMaster was the best. I considered her adviceand, as you know, after looking at the program, I purchased the software at that time.We take pride in the high standard of service and quality of work we provide our clients. Thathas required considerable work on your part to customize the software to suit our requirements,work that continued through all these years. I am pleased to say that ConveyMaster and youhave consistently provided us with that same high standard and support.No doubt you will remember providing us assistance well beyond the norm. Two examplesreadily come to mind:

Twelve years ago when taking over the practice I had purchased, I worked alone for oneday before my new conveyance assistant started. A file needed to be prepared and, notbeing accustomed to preparing conveyance documents, I phoned you. We did the filetogether while you were on the phone and the transaction completed as scheduled;

A second incident I recall is the time my printer (my only printer at the time) broke downand needed to be sent away for repairs. You offered to lend me a printer which was setup for my system and immediately had it delivered to me. We were able to carry onwithout interruption.

So, how do I feel about the service we have received from you? Well its like having a friend onecan count on for help. I have always received a cheerful reception from you to my calls(hopefully not too many), changes to the software when required in a timely manner, and adviceas to software and hardware to support our conveyance requirements."

Thanks,
John Eastwood

John D. Eastwood
Notary Public Inc.